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Massachusetts Ambulance Association

Operations Summit

  • June 06, 2018
  • 10:00 AM - 4:00 PM
  • Lifeline Ambulance Woburn


MAA is pleased to share with you details for our next Operations Summit. Join your EMS colleagues to share ideas and best practices on June 6 in Woburn.

MAA Operations Summit
Wednesday, June 6, 2018 
10:00 a.m.–4:00 p.m.

Lifeline Ambulance
11 State St
Woburn, MA 01801

Target Audience

EMS Directors and Managers


  • What would you do? A facilitated discussion on managing everyday business ethics challenges in keeping patients safe and clients happy - Charlie Paterson PA Consulting
  • Recruiting/Retention - Chris Borges, Lifeline
  • Lunch Presentation - Insight Mobile Data
  • Transparent Communication with Employees - Pat Twomey, Lifeline
  • 2:00 am Supervisor HR Department- Scott Moore, EMS Resource Advisors


Lifeline Ambulance
11 State St
Woburn, MA 01801

Thank you to host Lifeline Ambulance!


Thank you to Insight Mobile Data for sponsoring!

Just Announced! Attendee Happy Hour

All workshop attendees are invited to an optional happy hour at Jake n Joe's Woburn immediately following the event.

Jake n JOES - Woburn
230 Mishawum Rd
Woburn, MA 01801